The world is fast changing and the most important tactic to remember to get the most out of the new generations is inclusiveness. Get them involved as much as possible and challenge them. Communication becomes even more critical in this new cross generational workplace – Entering into the conversation or situation, understanding expectations and what emotion is driving their behavior is far more productive as opposed to jumping to a judgment based on a stereotype and style differences. It is important to take time and build the trusting relationship where each generation brings ahead their potential and works towards the common goal.
With the upcoming demographic shift, organizations trained to bridge the gap between traditionalists/boomers and Gen-X and Gen-Y, mindful of their different values, will be able to succeed, attract, retain and engage the new talented generation of employees.